The global pandemic had a significant impact on every business and changed the way they operate forever. Even as infection rates decline, and the promise of a workable vaccine is just around the corner, the world may never go back to how things were done before.

In 2020, we saw a huge number of businesses embrace e-commerce platforms and move their products and services online, more than ever before in a single year. Most business owners realized that digital marketing was the key to boosting their brand and increasing sales while shoppers were forced to stay home.

However, digital marketing trends continue to evolve with new insights gained from customer responses to different marketing strategies.

Seo Expert Digital Marketing Trends

Here are our top picks for digital marketing trends that will only get more popular in 2021:

Using Social Media For Customer Engagement

According to statistics, more people are using social media and spending more time on various social media platforms since the COVID-19 pandemic. They are using social media for everything from finding various products and services to news consumption. Marketers can take advantage of this consumer shift by creating engagement opportunities like livestreaming and surveys to re-engage with existing customers. It’s also important for businesses to focus on fewer social media platforms instead of trying to stay relevant on all of them. This focus allows marketers to envelop a platform, engage deeper and not spread themselves too thinly over multiple outlets.

Local SEO And Optimized Google Listings

Ensuring verified listings and updating content to keep it current on various search platforms is more important for small businesses than ever before. Google My Business (GMB) listings are key for B2C businesses and provide valuable info to potential clients looking for you online. GMB listings provide valuable information such as hours of operation, geographical location, and services. Businesses should keep their listings updated with new content posts, make sure their store hours are accurate and have a geographically defined service area to draw in more customers.

A woman using her smartphone to shop online

Personalized Customer Experiences

Customers today crave the personalized experience they get from visiting a brick-and-mortar store without risking their safety. The world is entering an age of personal commerce as businesses are striving to produce personalized experiences to keep their target audience engaged and increase the risk conversions.

Businesses need to invest more in collecting relevant data like age, shopping habits, education, gender, etc. that will allow them to understand individual customer preferences and help them make their social media channels and websites more engaging.

Effective Digital Marketing By Oak Interactive

As one of the leading digital companies in Houston, TX, OAK Interactive has years of experience in providing digital marketing strategies to boost the online presence of various businesses. Our services include website design and development, expert SEO services, online advertising, brand strategy, video production, and more to help companies target the right audience and generate viable leads for the business.

Get in touch with our team to find out more about our full-service marketing firm in Houston.

Our Featured Work & Case Studies

view our work

Our Work & Case Studies

February 2, 2024

Stark Services – “AC in the Attic”

Stark Services was an HVAC – Plumbing company in Dallas, TX and part of Church Services...

February 2, 2024

Sudie’s Catfish House “Cheatin'”

Sudie’s is a family-oriented, family-owned restaurant that offers delicious seafood and homemade Southern dishes. Opened in..

February 2, 2024

TOPS Surgical Specialty Hospital

OAK wrote, produced, and directed a video for TOPS Surgical Specialty Hospital, a physician-owned facility in..

December 27, 2023

TOPS Surgical Specialty Hospital

We have worked closely with a wide variety of industries helping them boost their online presence..

December 27, 2023

Eleven Amp IPA

We have worked closely with a wide variety of industries helping them boost their online presence..

December 27, 2023

HUDEF Pickleball

November 1, 2023

Advertising Agency In Houston, TX

We have worked closely with a wide variety of industries helping them boost their online presence..

November 1, 2023

Advertising Agencies In Houston

OAK is an advertising firm that helps businesses grow by strategically defining your brand and its..

November 1, 2023

Why Brands Need Digital Advertising

Digital advertising has grown from gaining prominence to becoming base-level must-have in any marketing strategy. By..

September 16, 2020

St. Thomas High School

We have worked closely with a wide variety of industries helping them boost their online presence..

September 16, 2020

Houston Physicians’ Hospital

Landing Pages

September 16, 2020

Church Pool Services

We have worked closely with a wide variety of industries helping them boost their online presence..

September 15, 2020

Church Services

Church Services Church Services is a home service company that gives homeowners peace of mind knowing..

September 15, 2020

Saturn Retailers of Houston

The Houston-Area Saturn Retailers were unhappy with the national advertising agency’s approach to the Saturn brands..

September 15, 2020

David Taylor Cadillac

 RADIO

September 13, 2019

No Label Oktoberfest Beer Can Design

No Label Brewing has been an OAK client since 2015. During that time, we’ve designed some..

September 10, 2019

Lovett Dental

Lovett Dental helps patients get the smile they want and need by providing everything from teeth..

September 10, 2019

Monterey’s Little Mexico TV

We have worked closely with a wide variety of industries helping them boost their online presence..

July 26, 2019

David Taylor GMC

David Taylor GMC had been in Houston since 1975 and had enjoyed a prestigious reputation with..

July 25, 2019

Karrus Force Protection

Karrus Force Protection was looking to use cutting-edge technology to attract tradeshow attendees to Force Protection’s..

July 25, 2019

Hebel

THE PROJECT To strengthen and expand Hebel’s reputation among architects, developers and builders in the United..

July 25, 2019

Messina Hof

Messina Hof was looking for a way to target a younger demographic to their annual Harvest..

July 25, 2019

Texas Tamale

This is one of 2 ads we created for the Texas Tamale Company. These ads ran..

July 25, 2019

Shephard Park

Shepherd Park is another restaurant and bar owned and operated by Houston restauranteur, Ken Bridge. Creative..

July 25, 2019

Witchcraft

Witchcraft Tavern & Provision Co. is a new addition to the Houston Heights food scene. With..

July 25, 2019

Spirit of Texas

Spirit of Texas is an independent rum distillery based in Pflugerville, TX. They dedicate a massive..

July 25, 2019

Off Label Brewing Co

THE PROJECT No Label Brew Co, a long-time client, came to us with the idea for..

July 25, 2019

Houston Methodist

Developed automation emails for the office of Continued Medical Education for Houston Methodist Hospital for seminar/course..

July 25, 2019

Axis Pipe and Tube

Coming Soon.

July 25, 2019

The El

Website and Branding

July 25, 2019

Summer Sandia

When Texian Brewing Co. approached us to launch their new Bomber limited series with Summer Sandia...

July 25, 2019

No Label Brewing Co.

No Label Brewing Co.

July 25, 2019

See Tim Sell

Challenge: The quirkiness of a home-brew stick figure logo had brought Houston Area real estate company,..

July 25, 2019

Disney Magic Run Bogota

Their Goal Growing the audience Disney Magic Run needed to reach a local audience of fans..

July 25, 2019

Katy Market Day

Coming Soon.

July 25, 2019

Zaza Real Estate

We have worked closely with a wide variety of industries helping them boost their online presence..

July 25, 2019

Pink’s Pizza

After years of the very dynamic Pinks site, Pinks Pizza asked for OAK for redesign. To..

July 25, 2019

Coras Concept

We have worked closely with a wide variety of industries helping them boost their online presence..

July 25, 2019

Liberty

The first bomber bottle commissioned by Texian Brewing was for the Liberty IPA. The sister ship..

July 25, 2019

Santa’s Little Weiner

Annual Christmas card! Santa’s Little Weiner won an American Advertising Federation award in 2015.

July 25, 2019

EMS

EMS USA inc. a fast growing pipeline care company, came to us for a fresher look..

July 25, 2019

Dan Tasset

We brought Dan Tasset’s web identity up to date with the use of a simple, clean..

July 25, 2019

Lady Lazarus

Houston-based screen printer, Lady Lazarus reached out to OAK for a website to help showcase their..

July 25, 2019

Oktoberfest 2016 Campaign

We have worked closely with a wide variety of industries helping them boost their online presence..

July 25, 2019

Ellsworth Plastic Surgery

We have worked closely with a wide variety of industries helping them boost their online presence..

July 25, 2019

Hit King Brew Series

We have worked closely with a wide variety of industries helping them boost their online presence..

July 25, 2019

Hit King Baseball Academy

We have worked closely with a wide variety of industries helping them boost their online presence..

July 25, 2019

Pacesetter Personnel Services

We have worked closely with a wide variety of industries helping them boost their online presence..

July 25, 2019

Brown Plastic Surgery

We have worked closely with a wide variety of industries helping them boost their online presence..

July 25, 2019

Perpetual Peace and Nightmare 4 pack

We have worked closely with a wide variety of industries helping them boost their online presence..

July 25, 2019

Pinks Pizza Relaunch

C L I E N T Pinks Pizza is a Houston-based Pizzaria that’s been serving pizza..

July 22, 2019

GILLEY’S RUB

Gilley’s food line started with a product that’s a natural extension of their light, food-friendly Texas..

July 22, 2019

TEXIAN BREWING CANS

Texian Brewing Company is proud of their Texas heritage. Founded and brewing in Richmond, Texas (southwest..

July 22, 2019

NO LABEL 5TH ANNIVERSARY

We have worked closely with a wide variety of industries helping them boost their online presence..

July 15, 2019

DON JALAPENO AND WHAT THE HATCH

What the Hatch and Don Jalapeno stem from the same family with the only difference being..

July 15, 2019

RICE VILLAGE SCULPTURE INSTALLATION

We have worked closely with a wide variety of industries helping them boost their online presence..

July 15, 2019

BLACK WIT-O IPA PACKAGING

We have worked closely with a wide variety of industries helping them boost their online presence..